Terms of service
International Orders – Final Sale
All international orders (orders shipped outside of Singapore) are final sale. By completing your purchase, you acknowledge and agree to the following terms:
- No Returns or Exchanges – We do not accept returns or exchanges for international orders under any circumstances.
- No Refunds – Refunds will not be issued for international orders, including cases of delayed delivery due to customs clearance.
- Damaged or Incorrect Items – If you receive a damaged or incorrect item, please contact us within 7 days of delivery at [your email] with your order number and photos. We will review on a case-by-case basis.
- Customs & Duties – Any customs fees, import duties, or taxes are the sole responsibility of the buyer. We are not liable for packages held or rejected by customs.
- Order Cancellations – International orders cannot be cancelled once placed and confirmed.
For any enquiries, please contact us at [your email] before placing your order.